{"id":710,"date":"2021-12-06T19:27:07","date_gmt":"2021-12-06T19:27:07","guid":{"rendered":"https:\/\/sonofmanapparel.com\/?page_id=710"},"modified":"2021-12-15T13:25:29","modified_gmt":"2021-12-15T13:25:29","slug":"shipping-returns","status":"publish","type":"page","link":"https:\/\/sonofmanapparel.com\/shipping-returns\/","title":{"rendered":"Shipping &#038; Returns"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Orders<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Order Fulfillment<\/h3>\n\n\n\n<p>Every product ordered on this site is created at the time of purchase by <a href=\"https:\/\/www.printful.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Printful<\/a> &#8211; an on demand printing and fulfillment company. We do not house our own inventory, nor are we responsible for packaging and shipping. <\/p>\n\n\n\n<p>Once an order is placed, it is not possible to edit or cancel it. If you need to change the address your item is being sent to, please contact us immediately and we can attempt to have your order redirected. We are not obligated to make any modifications to your orders, but will do our best to ensure your order arrives at its proper destination on a case-by-case basis.<\/p>\n\n\n\n<p>Please ensure order accuracy prior to placing your order to ensure your receive the proper items at the correct address.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">When Will I Get My Order?<\/h3>\n\n\n\n<p>It usually takes about 3-7 days for your order to be processed and created, after which it&#8217;s shipped out. Shipping time will vary depending on your location but usually takes about 3-4 business days. However, due to issues that have stemmed from Covid-19, fulfillment and shipping times may be longer than usual until things get back to normal. You can also expect a slight delay time during the Holiday Seasons as well.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Where Will My Order Ship From?<\/h3>\n\n\n\n<p>Printful has fulfillment centers all over the world. Your items will ship from the fulfillment center closest to you.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">My Order Should be Here by Now, But I Still Don&#8217;t Have it. What Should I Do?<\/h3>\n\n\n\n<p>Before getting in touch with us, please help us out by doing the following:<\/p>\n\n\n\n<p>\u25cf Check your shipping confirmation email for any mistakes in the delivery address<br>\u25cf Ask your local post office if they have your package<br>\u25cf Stop by your neighbors in case the courier left the package with them<\/p>\n\n\n\n<p>If the shipping address was correct, and the package wasn&#8217;t left at the post office or at your neighbor\u2019s, get in touch with us by filling out our <a href=\"https:\/\/sonofmanapparel.com\/contact\/\" target=\"_blank\" rel=\"noreferrer noopener\">contact form<\/a>. Be sure to include your order number. If you did find a mistake in your delivery address, we can send you a replacement order, but<br>shipping will be at your own cost.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How Do I Track My Order?<\/h3>\n\n\n\n<p>You\u2019ll receive a tracking link via email when your order ships out. If you have any questions about<br>your tracking or shipment, reach out to us <a href=\"https:\/\/sonofmanapparel.com\/contact\/\" data-type=\"page\" data-id=\"308\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">I Received a Wrong\/Damaged Product. What Should I Do?<\/h3>\n\n\n\n<p>We\u2019re so sorry if the product you ordered arrived damaged. To help us resolve this for you<br>quickly, please <a rel=\"noreferrer noopener\" href=\"https:\/\/sonofmanapparel.com\/contact\/\" data-type=\"page\" data-id=\"308\" target=\"_blank\">contact us<\/a> immediately. <\/p>\n\n\n\n<p>To ensure a quick resolution <strong>please include the following:<\/strong><\/p>\n\n\n\n<ul><li>photos of the damaged product<\/li><li>your order number<\/li><li>any other relevant details about your order<\/li><\/ul>\n\n\n\n<p>This information will help us resolve your issue as quickly as possible.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Returns<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">What&#8217;s Your Return Policy?<\/h3>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>Being that all orders are custom made, we only offer returns if the items received are damaged or incorrect. We do not offer returns or exchanges for buyers remorse or for products ordered in incorrect sizes. Please view the <strong>Size Guide<\/strong> on each product page to ensure a proper fit prior to ordering.<\/p>\n\n\n\n<p>That being said, if there is an issue with your order, please <a rel=\"noreferrer noopener\" href=\"https:\/\/sonofmanapparel.com\/contact\/\" target=\"_blank\">contact us<\/a> immediately so that we can resolve the issue.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"300\" src=\"https:\/\/sonofmanapparel.com\/wp-content\/uploads\/2021\/12\/Untitled-500-x-500-px-500-x-300-px.png\" alt=\"\" class=\"wp-image-4353\" srcset=\"https:\/\/sonofmanapparel.com\/wp-content\/uploads\/2021\/12\/Untitled-500-x-500-px-500-x-300-px.png 500w, https:\/\/sonofmanapparel.com\/wp-content\/uploads\/2021\/12\/Untitled-500-x-500-px-500-x-300-px-150x90.png 150w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Do You Offer Refunds?<\/h3>\n\n\n\n<p>Refunds are only offered to customers that receive the wrong items or damaged items. If any of<br>these apply, please <a href=\"https:\/\/sonofmanapparel.com\/contact\/\" data-type=\"page\" data-id=\"308\">contact us<\/a> at with photos of wrong\/damaged items and we\u2019ll sort that out for you.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Can I Exchange an Item for a Different Size\/Color?<\/h3>\n\n\n\n<p>At this time, we don&#8217;t offer exchanges. If you\u2019re unsure which size would fit better, check out our<br>sizing charts\u2014we have one for every item listed on our store, in the product description section.<br>Though rare, it&#8217;s possible that an item you ordered was mislabelled. If that\u2019s the case, please let<br>us know within a week after receiving your order. <\/p>\n\n\n\n<p>Include your order number and photos of the mislabeled item, and we\u2019ll send you a new one, or issue a<br>refund!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Need to Get in Touch?<\/h2>\n\n\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f226-o1\" lang=\"en-US\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/wp-json\/wp\/v2\/pages\/710#wpcf7-f226-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"226\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.9.6\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f226-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/div>\n<p><label> Your name<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"80\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n<\/p>\n<p><label> Your email<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"80\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Subject<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" maxlength=\"80\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span> <\/label>\n<\/p>\n<p><label> Your message (optional)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Submit\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Orders Order Fulfillment Every product ordered on this site is created at the time of purchase by Printful &#8211; an on demand printing and fulfillment company. We do not house our own inventory, nor are we responsible for packaging and shipping. Once an order is placed, it is not possible to edit or cancel it. [&#8230;]\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank-title-center.php","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/sonofmanapparel.com\/wp-json\/wp\/v2\/pages\/710"}],"collection":[{"href":"https:\/\/sonofmanapparel.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sonofmanapparel.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sonofmanapparel.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sonofmanapparel.com\/wp-json\/wp\/v2\/comments?post=710"}],"version-history":[{"count":4,"href":"https:\/\/sonofmanapparel.com\/wp-json\/wp\/v2\/pages\/710\/revisions"}],"predecessor-version":[{"id":4356,"href":"https:\/\/sonofmanapparel.com\/wp-json\/wp\/v2\/pages\/710\/revisions\/4356"}],"wp:attachment":[{"href":"https:\/\/sonofmanapparel.com\/wp-json\/wp\/v2\/media?parent=710"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}